Shipping policy
At RAKUS, we know that your cat deserves fresh, clean water as soon as possible. That's why we work hard to process and ship every order quickly and safely.
Estimated Delivery Times
| Destination | Estimated Delivery |
|---|---|
| United States | 4–14 business days |
| United Kingdom | 4–10 business days |
| Canada | 4–13 business days |
| Australia | 3–7 business days |
| Europe | 4–11 business days |
| Other Countries | 4–12 business days |
Delivery estimates begin after your order has been processed.
Order Processing
Our fulfillment team typically prepares and ships orders within 48 hours.
During holidays, promotions, or periods of unusually high demand, processing may take slightly longer.
Order Tracking
Once your order has been shipped, you'll receive a shipping confirmation email containing your tracking number.
Simply follow the tracking link provided in the email to monitor your package until it arrives.
Shipping Notes
- Delivery estimates are business days only.
- Shipping times may vary due to customs, weather, or carrier delays.
- Please double-check your shipping address before placing your order.
- Once an order has shipped, we cannot guarantee address changes.
Thank you for choosing RAKUS. We're excited to help your cat stay healthier and happier with fresh flowing water every day.